Frequently Asked Questions About the Anti-Hazing Education Course

This Anti-Hazing Education program was developed to educate high school and college aged students on the dangers and consequences of hazing. Our materials were composed by a university team and are focused on recognizing and responding to hazing, while presenting real life consequences for poor decisions. A video presentation of the heart-wrenching story of Max Gruver as told by his parents, Steven and Rae Ann, will demonstrate the life shattering costs of hazing.

Our one-hour course is a comprehensive learning experience composed of written materials, university research, expert commentary and real life scenarios. The course begins with a 13-minute video presentation of the story of Maxwell Gruver as told by his parents, Stephen and Rae Ann Gruver.   In addition, interviews with Max’s friends and classmates illustrate the far-reaching impacts of Max’s death and how it could have so easily been prevented. Ending the culture of hazing is the responsibility of everyone. This course will give the user the tools and the knowledge to effectively make better decisions when faced with hazing.

At the end of the course, the user will take a 30 question test on the information presented in course materials. At least 24 questions must be answered correctly in order to pass the course. The user may take the test as many times as needed, but each test will be composed of a different combination of test questions.

If you do not pass the test, you will be directed back to your Student Dashboard where you can review the materials again. You are allowed to retake the test as many times as needed.

You can retake the test as many times as needed.

After you successfully pass the test, you will receive a copy of your completion certificate via email. You may also download this certificate from your student dashboard.

If you are having trouble navigating the site or completing the program, please send us a support ticket or call us at 866-225-6184.

Certificates are emailed to the email address you entered in the billing details. There are two main reasons why you may not have received your certificate.

  1. You entered an invalid email address in the billing section during checkout. Your billing email address is used for receipts and certificates. If you incorrectly entered your email address, you will not receive your certificate. If this is the case, you can log in to your Student Dashboard and download the certificate directly from that page.
  2. Your email address is valid, but it has automatically filtered the email into your spam or junk mail folder. This is especially true for Gmail accounts. Please check your spam and junk mail folders. Otherwise, you can log in to your Student Dashboard and download the certificate directly from that page.

When you submit an online payment, your credit card is not actually charged at that time. The processor checks with your credit card provider (or bank) to make sure you have enough available credit to complete the transaction. They also check to make sure the billing address you entered matches the billing information on your credit or debit card account. At that time, the card issuer or bank places a hold (or a pending charge) on those funds. The credit card issuer or bank does not finalize the transaction until early evening when the card processor sends the final transaction confirmation. This means that any declined transactions will show on your account as pending charges until the credit card issuer or bank removes them. The time involved varies with each credit card issuer or bank but can take anywhere from 2-5 days. This is a not unique to our website, but it is how virtually all online transactions are handled. If you have any questions, please contact your bank or credit card provider.

Your course fee is non-refundable.